Hard vs. Soft Scenarios
You can find this storyboard in the following articles and resources:
Getting to Yes via Principled Negotiation
By Marissa Martinez
Dive into different approaches to negotiation, including hard vs. soft negotiation and principled negotiation. Find how storyboards can help you prepare and seek all alternatives to any negotiation. Get what you want when you negotiate with these Getting to Yes strategies. Find information on lose-lose, win-win, and win-lose negotiations in Getting to Yes via Principled Negotiation.
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Storyboard Description
Getting to Yes - A series of three narratives illustrating mixtures of hard and soft approaches with BATNA ideas
Storyboard Text
- Slide: 1
- Both negotiating parties try to push the other towards a desired position, and are not willing to compromise.This can result in "lose-lose" situations if the parties have bottom lines that are mutually exclusive.
- Saw your ad for the car, are you still asking for $3500?
- Yeah, that's what it's worth, by the book.
- Slide: 2
- Well, would you consider $2500?
- I could go as high as $2800, I suppose.
- $3100 is my absolute bottom line.
- Slide: 3
- Well, I guess I have to make another insurance payment. I should have gone down to $3000.
- Slide: 4
- Both negotiating parties try to push the other towards a desired position, but the soft negotiator is willing to make sacrifices to preserve the relationship of the negotiators. In these negotiations, the result is almost always a "win" for the hard approach, and a "lose" for the soft approach.
- Hey, John, Maria told me you were selling your car. I'm in the market for one.
- That's right. I'm asking $3500 for it.
- Slide: 5
- Well, I was really hoping to spend $2500.
- Slide: 6
- Alright! I got rid of that old clunker, exactly like I planned.
- Slide: 7
- Hey, John! Maria told me you were selling your car. I thought I might take a look and help you out.
- Thanks, Danielle! I really need to sell it. I was hoping to get $3500.
- Slide: 8
- Well, I really couldn't spend much more than $2500.
- I wouldn't do this for just anybody, but I could let it go for $3000, I suppose.
- Slide: 9
- I really wish I had gotten more, but at least Danielle has a new car now.
- Slide: 0
- Both negotiating parties try to push the other towards a desired position. In these negotiations, the result can often be a "lose-lose" where both parties walk away from a "successful" deal dissatisfied with the results.
- Great now I'm going to have to rent a car this weekend. I should have just offered to pay the $3100.
- Just because we're neighbor's doesn't mean I can give you a discount. It's worth $3500.
- Well, I guess it's only fair to pay you what it's worth...
- I'm glad I could buy the car, I guess, but I wish I hadn't paid so much.
- Well, that is a fair compromise...
- I don't need a new car! What was I thinking? I'm glad I could help John though.
- I could do $3200, but definitely not $2500.
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