5 Whys Overview
You can find this storyboard in the following articles and resources:
What are the 5 Whys
by Nathanael Okhuysen
When something goes wrong, especially in a large organization, there can be an instinct to point fingers and shift blame. This probably isn’t the best way to prevent the problem from arising in the future though. Sakichi Toyoda, the founder of Toyota Motor Company, developed the “5 Whys” process, a type of root cause analysis, to identify and fix problems that arose within the company. It has since been widely adopted as part of lean manufacturing, Kaizen, and Six Sigma methodology.
'
Check out some of our other business articles!
Storyboard Description
5 Whys - Root Cause analysis tools
Storyboard Text
- Slide: 1
- Articulate the Problem
- • Specific and clear• Agreed upon• Understood by everyone
- Slide: 2
- Construct a Causal Chain
- • Keep asking: Why did this effect occur?• Causes must be necessary and sufficient for effects• Generally, 5 times is enough
- Slide: 3
- Identify the Root Cause
- • Without this cause, there would be no problem• This cause alone caused the problem• A fixable process, not a person
- Slide: 4
- Deploy Countermeasures
- Royal Horseshoe Inspection Checklist
- • Addresse the root cause, not symptoms• Prevent the problem from ever occurring again• No more complicated or expensive than necessary
Over 30 Million Storyboards Created
No Downloads, No Credit Card, and No Login Needed to Try!
