Et sentralt utgangspunkt for moderne utviklingsprosesser er fleksibel utvikling. Denne utviklingsmetoden vektlegger bruk av små, bittestørrede brukerhistorier for å definere hva et system gjør fra et brukerperspektiv, ikke en teknisk. En bruker bryr seg om et produkt er raskt, enkelt å bruke og løser problemet. De bryr seg ikke om det følger en 3-tier arkitektur, har Mongo DB, eller hvis den bruker Rails eller Asp.net.
Be as specific as possible in describing the prototypical user(s) of your product.
Lysbilde: 2
Carl the Customer
Carl has a college degree and has been working for 7 years. He likes technology but worries about the cost of new widgets. In general he is a nice guy, but his patience is short right now.
Lysbilde: 3
Angie the Agent
Angie has a college degree and 4 years of work experience in customer support, her second career. She is good with basic computer applications, like Office, and surfs the web a lot in her free time.