Un principio básico de los procesos de desarrollo modernos es el desarrollo ágil. Esta metodología de desarrollo enfatiza el uso de pequeñas historias de usuarios de tamaño de mordedura para definir lo que hace un sistema desde una perspectiva de usuario, no técnica. Un usuario se preocupa si un producto es rápido, fácil de usar y soluciona su problema. No les importa si sigue una arquitectura de 3 niveles, tiene Mongo DB, o si está utilizando Rails o Asp.net.
Be as specific as possible in describing the prototypical user(s) of your product.
Deslizar: 2
Carl the Customer
Carl has a college degree and has been working for 7 years. He likes technology but worries about the cost of new widgets. In general he is a nice guy, but his patience is short right now.
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Angie the Agent
Angie has a college degree and 4 years of work experience in customer support, her second career. She is good with basic computer applications, like Office, and surfs the web a lot in her free time.